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Mercier Consultancy BG

Dutch Speaking Solutions Consultant

Mercier Consultancy BG
Remote Full-time Greece
Dutch-Speaking-Customer-Support-Representative Bilingual-Dutch-German-Customer-Support-Specialist Dutch-Speaking-Customer-Service-Representative Customer-Success-Consultant Bilingual-Customer-Support-Consultant
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Description

Role Overview

We are looking for a Dutch Speaking Solutions Consultant to work remotely for a leading organisation within the Customer Support Services industry. The ideal candidate is fluent in Dutch and passionate about delivering exceptional service experiences. The role involves serving as the primary point of contact for Dutch-speaking clients, delivering prompt, professional, and solution-oriented support across multiple channels.

What You Will Do

The main responsibilities of this role include identifying, analysing, and resolving customer issues efficiently, accurately logging and tracking customer interactions, and collaborating closely with internal teams to escalate complex issues.

Why It Might Be a Fit

This position offers a competitive monthly salary, fully paid training, comprehensive health insurance, and a fully paid relocation package. The role also provides opportunities for career progression in a dynamic, internationally oriented environment.

Requirements

  • Native or fluent Dutch language skills (both spoken and written)
  • Valid EU passport
  • Strong customer service mindset
  • Excellent verbal and written communication skills
  • Proficiency in using CRM platforms, ticketing systems, and standard office software

Benefits

  • Competitive Monthly Salary
  • Fully Paid Training
  • Comprehensive Health Insurance
  • Fully Paid Relocation Package
  • Monthly Performance Bonus
  • Supportive, multicultural, and professionally stimulating remote work environment

Originally posted on Himalayas

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