Product Manager, CEH

About Chili Piper

Chili Piper is a B2B SaaS company that helps GTM teams turn inbound leads into qualified meetings - instantly. Our Demand Conversion Platform makes it easier for buyers and sellers to connect fast, without the usual friction in the funnel.

We’re a fully remote, global team that loves building solutions that truly help our customers, moving fast, and having fun while creating something meaningful. We’re growing quickly and aiming big!

We are looking for a Product Manager to lead ChiliCal, Ecosystem, and Handoff, three connected product areas at the heart of the customer experience.

Internally, we think of this role as a Product Market Fitter. This is not a traditional roadmap management role. It is a product leadership role for someone who loves building complex, enterprise-grade products and has the judgment to turn customer and market evidence into focused product bets that drive real adoption and business impact.

This area includes the surfaces customers interact with every day:

• ChiliCal is our scheduling and calendar engine: meeting types, availability, scheduling links, the Booking App, reschedules, reminders, and the Fire extension inside Google Calendar.

• Ecosystem is the set of integrations that connects Chili Piper to the rest of the revenue stack, including Salesforce, Google Calendar, Microsoft Outlook, Microsoft Teams, Zoom, and Gong.

• Handoff is routing and distribution: the Handoff Router, round-robin, queues, and the logic that ensures a lead gets owned by the right rep.

You will own the full arc of a product bet: target customer, first audience, market and customer evidence, problem definition, intended outcome, value, viability, priority, success metrics, first adoption trigger, usage learning, and business outcome.

You will own the solution concept, meaning what we offer and how it is offered. You will not own solution architecture, implementation, or product enablement execution. You will partner closely with a Product Designer and a Product Engineering Lead to shape solutions that are valuable, coherent, and practical to deliver.

This role requires strong judgment, comfort with ambiguity, and the ability to turn complex workflows, data, and customer needs into clear product direction. It is a strong fit for someone who wants to build products that solve real problems for sophisticated users and who measures success by whether customers actually adopt what gets built.

What you’ll do

• Own ChiliCal, Ecosystem, and Handoff end to end, from market and customer evidence through adoption, iteration, and long-term business impact

• Define the first audience for every bet and protect that focus as new requests, edge cases, and opportunities emerge

• Identify the right problems to solve and turn complex scheduling, integration, and routing workflows into clear product direction

• Define value, viability, priority, and success metrics, including what should trigger first adoption

• Monitor adoption and real usage after launch, then use what you learn to improve the product and shape what comes next

• Keep these connected surfaces coherent, so changes across ChiliCal, Ecosystem, and Handoff work together rather than against each other

• Partner with Product Design on the experience, first-use path, and product-side enablement

• Partner with the Product Engineering Lead on solutions that are technically sound and practical to deliver

• Prioritize ruthlessly and make clear calls when the problem is complex and the answer is not obvious

• Hold a high standard for quality. You do not ship things you would not want to use yourself

What we’re looking for

• Senior-level experience man…