Site Reliability Engineer

Remote Full-time Worldwide Software Development

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Description

About Supabase

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.

About the Role

Supabase manages millions of Postgres instances and is growing. We have strong teams across observability, release engineering, and incident management — and we're concentrating our reliability efforts into a dedicated SRE practice that ties the discipline together across the platform.

You'll be embedded within Service Operations, and your primary job is to make every engineering team more reliable — not by owning their infrastructure, but by establishing the practices, frameworks, and feedback loops that let them own reliability themselves. You'll work across the org: sometimes setting the standard, sometimes pair-programming a fix, sometimes helping a team define their error budget, sometimes telling them it's exhausted.

This role is ideal for someone who has a strong vision for how SRE should work and thrives in async, fast-paced environments where influence matters more than authority.

What You'll Own

Partner with service teams to define meaningful SLIs and SLOs grounded in customer experience, and build the error budget policies that turn them into engineering decisions
Own and evolve the Operational Readiness Review (ORR) process — conducting reviews for new services and major changes across observability, alerting, runbooks, capacity, and graceful degradation
Strengthen the incident-to-improvement pipeline: connecting postmortem findings to operational readiness gaps, identifying repeat failure patterns, and driving systemic fixes
Act as the reliability expert teams pull in for architecture reviews, failure mode analysis, dependency mapping, and resilience design
Identify and quantify operational toil across the org, and build or advocate for automation that eliminates it
Help teams design sustainable on-call practices: alert quality, escalation paths, runbook coverage, and noise reduction
Track and report on org-wide operational maturity, surfacing systemic gaps and driving remediation

You Might Be a Good Fit If You

Have 7+ years of experience in SRE, production engineering, or reliability-focused roles, including experience shaping SRE practices and driving adoption across engineering teams
Have a software engineering mindset — you write code and build tools, not just configure them
Have hands-on experience defining and operationalizing SLOs/SLIs at scale, including error budget policies that actually influenced engineering decisions
Have deep experience with incident response, postmortem facilitation, and turning incident learnings into systemic improvements
Have worked with large-scale multi-tenant systems (bonus: managed database platforms or Postgres)
Are proficient with cloud infrastructure (AWS preferred) and infrastructure-as-code (Pulumi preferred, Terraform/CDK also acceptable)
Communicate clearly and persuasively — this role requires influencing without authority across a distributed org
Have experience in async or globally distributed teams
Are energized by making other teams more effective rather than being the one who fixes everything