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Biomedical Equipment Technician

PartsSource Inc.
Remote Full-time Worldwide Product Management
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Description

PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. Trusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience.

PartsSource team members are deeply committed to our mission of Ensuring Healthcare is Always On®, which is foundational to our success and growth. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.

Work Location: This is an on-site role based at the assigned healthcare facility in Chicago, Il

Job Summary:

The Biomedical Technician is a hands-on, patient-care-focused role responsible for the inspection, maintenance, repair, and documentation of medical imaging and biomedical equipment within an in-house hospital service team. Operating under the PartsSource quality management framework, this technician ensures that mission-critical equipment is safe, functional, and compliant with applicable regulatory and accreditation standards. Responsibilities include, but are not limited to, the performance of scheduled preventive maintenance, corrective repairs, equipment installations, and quality assurance testing; accurate and timely work order documentation; adherence to hospital and departmental policies; and professional collaboration with clinical staff, department managers, and the broader service team.

Keep Equipment Running. Keep Patients Safe.

Are you a technically skilled and detail-oriented professional who takes pride in keeping medical equipment performing at its best? Do you thrive in a clinical environment where your work directly supports patient care? If so, we want you on our team!

As a Biomedical Technician, you will serve as a frontline member of the Duly in-house service team, embedded within a healthcare facility to provide responsive, high-quality equipment maintenance and repair. Your work ensures that clinical staff have reliable equipment to deliver excellent patient care — making you a critical partner in the delivery of safe, effective healthcare.

This role requires strong technical aptitude, a commitment to documentation accuracy, and a professional demeanor when working in a clinical environment alongside nurses, physicians, and department leaders.

Key Responsibilities

  • Preventive Maintenance (PM)

  • Perform scheduled preventive maintenance on assigned medical imaging and biomedical equipment in accordance with OEM-recommended procedures and PartsSource quality management system requirements.

  • Complete all required PM steps, calibrations, and safety checks without skipping or deferring items without Field Manager approval.

  • Document measured values (kV, mA, HU, compression force, etc.), consumables replaced, and findings on PM work orders with actual values — not pass/fail only.

  • Communicate PM findings to the facility department contact and Field Manager before departing the site.

  • Corrective Maintenance & Troubleshooting

  • Respond to equipment failure reports, perform systematic diagnosis, and execute repairs to restore equipment to safe, operational status as efficiently as possible.

  • Escalate to Field Manager immediately when a repair exceeds technical capability, requires scope expansion, involves a patient safety concern, or cannot be resolved within the response time standard.

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