Return & Refund Policy
Last updated on
Thank you for using Remoworker.
The following terms apply to any paid subscriptions or services you purchase from us.
Cancellations
You may cancel your subscription at any time. Cancellation stops future billing but does not entitle you to a refund for any fees already paid, including for the current billing period. We do not offer refunds upon cancellation.
Eligibility for Refunds
Refunds are granted only under the following circumstances:
- If the service is not delivered as promised due to an error on our end.
- If a technical issue caused by our platform prevents you from accessing the features you paid for, and the issue cannot be resolved within a reasonable timeframe.
Refund Period
Refund requests for eligible cases must be made within 30 days of the payment date. Requests made after this period will not be eligible for a refund.
Non-Refundable Cases
Refunds will not be granted under the following conditions:
- If you cancel your subscription.
- If you change your mind after purchasing a subscription or service.
- If you fail to use the service during the subscription period.
- If the issue is caused by third-party software or tools not affiliated with our platform.
Refund Process
To request a refund for an eligible case, please follow these steps:
- Contact our support team at [email protected].
- Provide your payment receipt, order ID, and a detailed explanation of the issue.
- Our team will review your request and respond within 3–5 business days.
- If your request is approved, the refund will be processed to your original payment method within 7–10 business days.
Contact Us
If you have any questions about this Refund Policy or require assistance, please reach out to us at [email protected].