Clinical Director

Who is Heidi?

Heidi is building an AI Care Partner that supports clinicians every step of the way — from documentation to delivery of care. We exist to double healthcare’s capacity while keeping care deeply human.

In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than ten million patient visits each month are powered by Heidi across 190 countries and 110+ languages. Founded by clinicians, Heidi brings together engineers, designers, scientists, and mathematicians working with a shared purpose: to strengthen the human connection at the heart of healthcare.

Backed by nearly USD $100 million in total funding, Heidi is expanding rapidly across the USA, Canada, ANZ, UK, and Europe — partnering with major health systems and serving tens of thousands of clinicians every day.

About the Role

The United States is Heidi’s single largest and most commercially significant market. We are hiring a Clinical Director to own our most consequential clinical and commercial relationships across the country — with integrated delivery networks (IDNs), academic medical centers (AMCs), large physician groups, specialty health systems, and payer-connected care delivery organizations.

This is a P0 priority hire. The US represents Heidi’s deepest ICP fit across multiple high-converting specialties, and the commercial opportunity scales with our ability to establish credible, trusted clinical relationships at the enterprise level. This role provides that foundation.

The Clinical Director, United States sits in the Office of the CMO, operates with substantial autonomy, and is supported by Heidi’s global clinical, commercial, product, and marketing teams. You will not be navigating this alone — but you will be expected to lead.

This position suits one of two profiles:

• A senior clinician — physician executive, CMO, or national medical director — with the commercial credibility and health system networks to walk into a C-suite conversation and be the most trusted person in the room; or

• A seasoned healthcare executive with deep enterprise relationships across US IDNs, AMCs, or payer-adjacent organizations, and a proven track record of navigating complex procurement and clinical governance pathways.

The US Market Opportunity

Heidi’s highest-converting specialties are concentrated in the US. The data guides our commercial priorities directly — and this role owns the clinical motion behind each of them: Primary Care, Behavioural Health, Urology, Gastroenterology, Orthopaedics, Community Health, Rural Health .

Key Responsibilities

1. Enterprise Health System Engagement — Build executive relationships across major IDNs, AMCs, and specialty health systems, and drive enterprise evaluations through clinical governance and procurement pathways.

2. Strategic Market Leadership — Shape Heidi’s US clinical strategy and track health policy developments (CMS, HIPAA, ONC/TEFCA, AI guidance) to inform commercial direction.

3. Thought Leadership & National Presence — Represent Heidi at major industry and specialty conferences (HIMSS, HLTH, JPM Healthcare, and more) and publish clinical content that builds national credibility.

4. Commercial Impact — Actively originate and support enterprise deals, arming health system buyers with clinical narratives, ROI frameworks, and procurement-ready materials.

5. Clinical Advisory Council — Co-own the US Clinical Advisory Council and manage Heidi’s specialty advisor network across Urology, Orthopaedics, Cardiology, and Primary Care.

6. Product & …