Data Analyst, Software Engineering Track

Data Analyst | Software Engineering Track

AcuityMD is a software and data platform that accelerates access to medical technologies. We help MedTech companies understand how their products are used, why customers vary, and identify opportunities for physicians to better serve their patients. Each year, the FDA approves ~6,000 new medical devices. Our platform helps MedTech companies get these products to physicians more effectively so they can improve patient care with the latest technology. We’re backed by Benchmark, Redpoint, ICONIQ Growth, and Ajax Health.

In this role, you’ll investigate customer questions about the data that powers critical business decisions while building the technical foundation for a career in software engineering. As part of our Software Engineering Track, you’ll become an expert in AcuityMD’s data platform, develop advanced SQL and Python skills, learn modern AI-assisted development practices, and partner closely with experienced engineers to improve our products. Team members who demonstrate strong technical growth and engineering fundamentals will have the opportunity to transition into Junior Software Engineer roles.

Team Mission

The Data Team is on a mission to represent medical reality by transforming raw data into products that directly generate value for customers and help bring cutting-edge medical technology to the patients who need it most. We thrive on the challenge of turning complex healthcare data into simple, trusted, and actionable insights while continuously improving the quality and intelligence of our platform.

As part of this team, you’ll build deep expertise in our data assets while partnering closely with engineers and product teams to strengthen the accuracy, reliability, and customer impact of everything we deliver.

Responsibilities

Customer Data Investigation

• Investigate customer questions about data displayed throughout the AcuityMD platform using SQL.
• Research issues end-to-end, identify root causes, and validate findings across multiple data sources.
• Distinguish between expected platform behavior, customer education opportunities, and true product defects.
• Communicate findings clearly to Customer Success, Support, and customers when appropriate.
• Create detailed engineering tickets with reproduction steps, supporting evidence, and root-cause analysis.

Platform & Product Improvement

• Build deep expertise in AcuityMD’s data model, business logic, and data pipelines.
• Partner closely with Engineering, Product, Customer Success, and Support to improve platform quality and customer trust.
• Identify recurring issues and opportunities to improve data quality, tooling, and operational processes.
• Help Engineering validate fixes and ensure customer issues are fully resolved.

Software Engineering Track

• Expand your technical skills in Python, AI-assisted development, Git, and modern software engineering practices.
• Learn how production software is designed, built, tested, and maintained by working alongside experienced software engineers.
• Take on increasingly technical projects as your skills grow.
• Build the technical foundation needed to transition into a Junior Software Engineer role through demonstrated performance and technical development.

Your Profile

• Bachelor’s degree in Computer Science, Engineering, Mathematics, Statistics, Data Science, or another quantitative discipline (or equivalent practical experience).
• 0–2 years of professional experience. Recent graduates and candidates with relevant internship experience are encouraged to apply.
• Experience writing SQL to analyze or investigate data.
• Strong analytical and problem-solving skills with the abili…