Director, New Business

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

.

See yourself at Twilio

Join the team as Twilio’s next Sales Director, New Business - ISV.

About the job

This position is needed to run our New Business (ISV) sales team.

Responsibilities

In this role, you’ll:

• Lead a team of experienced AEs mainly focused in the ISVvertical.
• Bring a strategic vision and innovative approach to expand the New Business sales teams focused on revenue growth, and cross selling Twilio’s products to New Business named accounts covering Mid-Market and Enterprise companies within North America.
• Report to the RVP, New Business.
• Play a key role in generating incremental revenue, building sales process, developing AEs, and creation of efficient programs that deliver high rep productively in a model that allows us to scale quickly with success.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• At least 6+ years Sales leadership experience
• Extensive experience in the cPaaS space or selling into relevant industries, especially ones that have a consumption-based model
• A leader who lives the Twilio Magic and has a demonstrated track record of success. You should feel comfortable with selling a platform or SaaS, but if you have experience with Contact Centers, Messaging, Call Tracking and other communication solutions even better.
• Customer focused, metrics driven, embraces a consultative sales philosophy, and is passionate about helping his/her team succeed.
• You have experience building teams, managing all monthly forecasting, and can support fiscal planning and revenue tracking for all major accounts in the region.
• Our customers are often application owners, software engineering leaders, product managers, entrepreneurs, and line of business owners. You must love talking to all types of customers about building their businesses and helping them drive innovation across many different types of use cases centered around how our customers communicate with their customers.

Desired:

• Experiencing selling into ISV/OEM partners

Location

This role will be remote and based in the United States.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30-40% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retir…