Director, Product Management

Who We Are

Pindrop is the Real Human + Right Human® Identity Trust Platform for the AI era. As AI-driven fraud and deepfakes erode trust in digital communication, Pindrop delivers continuous identity verification and deepfake detection across voice, video, and digital interactions in real time.

Enterprises rely on Pindrop to secure billions of high-risk customer interactions each year, including top U.S. banks, as well as leading insurers and healthcare providers. Powered by models trained on more than 1.5 billion real-world interactions annually and protected by 300+ patents, Pindrop restores trust while reducing fraud, lowering operational costs, and improving customer experience.

Recognized by TIME as one of the Top 10 Most Influential Software Companies of 2026 and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and CapitalG.

What you’ll do

Pindrop is looking for an experienced Director of Platform Product Management to own the strategy, execution, and organizational alignment for the Pindrop Platform — the shared foundation that powers Protect, Passport, Pulse, and platform capabilities exposed directly to customers and partners, including Pindrop Intelligence. You will lead the long-term vision for the platform, shape platform investment priorities, and ensure the platform accelerates innovation across the company while enabling differentiated customer value. This role requires deep partnership with Product, Engineering, GTM, and Executive Leadership to scale platform capabilities, operational excellence, and market impact.

In this role, you will be responsible for the following results and impacts:

• Architect and own the multi-year strategy and vision for the Pindrop Platform, aligning Product, Engineering, and Executive Leadership around long-term platform priorities and business outcomes.
• Define how shared platform capabilities — including AI/ML services, APIs, integrations, observability, identity, security, entitlements, orchestration, and configuration management — evolve to support enterprise-scale growth.
• Drive prioritization across foundational platform investments, customer-facing platform services, and innovation initiatives while balancing scalability, reliability, security, and cost optimization, while establishing platform governance models, product operating frameworks, and execution standards to elevate consistency.
• Collaborate with GTM leadership to define commercialization strategies, positioning, messaging, packaging, and launch plans for customer-facing platform capabilities.
• Regularly engage with customers and partners who consume platform capabilities (e.g., Pindrop Intelligence APIs, data services) to understand use cases, workflows, and unmet needs.
• Manage organization goals, business metrics, and KPIs for the platform, including adoption, reliability, performance, and developer experience.

Who you are

• You are a strategic and visionary product leader with experience building and scaling enterprise platforms that power customer-facing products and services.
• You thrive in highly cross-functional environments and are comfortable operating across executive strategy, technical architecture, and execution detail.
• You are persuasive and credible with executive stakeholders, customers, and partners, and can influence decisions through clarity, data, and insight.
• You are entrepreneurial, outcome-oriented, energized by solving complex challenges, and lead with accountability, operational rigor, and a high standard for execution excellence.

Your skill-set

Must-Haves:

• 10+ years of product management experience in B2B SaaS, including significant leadership experience in platform, inf…