Head of Engineering

Head of Engineering

Position Type: Full-Time, Remote

Working Hours: U.S. Business Hours

Location: Remote (Pakistan, LATAM, Eastern Europe Preferred)

About the Role

We are hiring a highly technical and hands-on Head of Engineering to own the entire engineering function of a fast-growing SaaS platform. This role combines deep backend engineering, distributed systems architecture, AI infrastructure, and technical leadership in a fast-moving startup environment.

This is not a purely managerial role. You will actively write production code, make architectural decisions, oversee infrastructure reliability, and guide a lean engineering team while helping scale a platform operating across multiple services and AI-powered workflows.

The ideal candidate thrives in startup environments, takes ownership of systems end-to-end, and understands how to balance rapid product development with long-term scalability and reliability.

What You’ll Own

Backend Architecture & Engineering

• Design, build, and maintain scalable backend systems using .NET 8.0, C#, ASP.NET Core, and Entity Framework Core

• Own system architecture across 14+ independently deployed microservices

• Implement Clean Architecture and Domain-Driven Design (DDD) principles

• Deliver new product features, optimize existing systems, and resolve performance bottlenecks

• Improve system scalability, maintainability, and engineering standards across the codebase

AI Systems & LLM Infrastructure

• Design and manage production-grade AI and LLM pipelines across multiple providers

• Build scalable workflows for personalization, segmentation, automation, and AI-assisted features

• Optimize prompts, orchestration logic, failover systems, and provider routing strategies

• Monitor token usage, rate limits, latency, and cost efficiency across AI systems

• Integrate AI-assisted development workflows and tooling into engineering operations

Databases & Data Infrastructure

• Manage and optimize MySQL, Redis, and MongoDB production environments

• Oversee caching strategies, analytics pipelines, event-driven systems, and bulk data operations

• Ensure strong performance, reliability, and data consistency across distributed services

• Improve database architecture, indexing, and query performance

Infrastructure, DevOps & Reliability

• Own Linux-based infrastructure, CI/CD pipelines, deployments, and operational reliability

• Implement centralized monitoring, observability, alerting, and logging systems

• Proactively identify scalability, reliability, and performance risks before they impact users

• Maintain high platform uptime and deployment stability across environments

API Integrations & System Resilience

• Manage and maintain 25+ third-party API integrations in production

• Design retry logic, graceful degradation systems, fallback strategies, and provider failover handling

• Ensure platform stability during outages, API failures, or degraded external services

• Improve resilience and fault tolerance across all external dependencies

Team Leadership & Engineering Standards

• Lead and mentor a small engineering team through code reviews, architecture guidance, and technical feedback

• Establish and enforce engineering best practices, workflows, documentation standards, and deployment processes

• Collaborate directly with leadership and founders on product direction and technical roadmap planning

• Create a culture of …