The Head of Network Allocation & Fulfillment Optimization will lead the strategy, design, and execution of order allocation and fulfillment optimization across a rapidly scaling omni-channel distribution network. This leader will be responsible for ensuring that each order is filled from the right location and fulfilled through the most efficient path to maximize customer experience, delivery speed, cost efficiency, and operational scalability.
This role sits at the intersection of Supply Chain Planning, Operations, Technology, Logistics, and Analytics, driving the systems, logic, and operational processes that determine how orders flow through the network. The ideal candidate combines deep operational expertise with strong analytical and systems thinking capabilities and has experience optimizing multi -node fulfillment networks in a fast-paced environment.
FCP Euro is the trusted home and online destination for European car owners and professionals. Family-owned since 1986, our mission is to make European vehicle ownership more enjoyable and enduring by delivering the highest quality parts, knowledge, and support people can rely on. At FCP Euro, we exist to empower owners and professionals with the confidence and support to care for their European cars properly. That commitment has made us more than a retailer, but a long-term partner for those who value quality, expertise, and trust throughout the life of their vehicle.
Key Responsibilities
Network Allocation & Fulfillment Strategy
- Develop and execute the long-term network allocation and fulfillment optimization strategy aligned with company growth objectives and customer experience goals.
- Work with supply chain planning to define how inventory should be positioned across the network to optimize in-stock levels, delivery speed, and cost to serve.
- Partner cross-functionally with Supply Planning, Logistics, Operations, Technology, and Finance to continuously improve network performance and scalability.
- Build a roadmap for future state order routing capabilities as the network expands in size, complexity, and channel mix.
Fulfillment Logic & Order Routing
- Own and optimize fulfillment logic including node selection, order routing, shipment splitting, and fulfillment prioritization rules.
- Design and refine fulfillment decision trees that balance speed, shipping cost, inventory health, labor capacity, and customer experience.
- Drive continuous improvements to backend order orchestration logic and allocation methodologies.
- Partner with technology and analytics teams to implement automation, machine learning models, and system enhancements supporting intelligent order flow decisions.
Network Efficiency & Cost Optimization
- Lead initiatives to improve network efficiency, reduce shipping costs, and optimize cost-to-serve.
- Analyze network performance across key KPIs, including fulfillment speed, shipping expense, split shipments, delivery promise accuracy, and inventory utilization.
- Develop data-driven recommendations for adjustments to allocation and fulfillment rules.
- Identify opportunities to improve operational throughput while minimizing fulfillment friction and inefficiencies.
Capacity & Constraint Management
- Develop scalable processes for managing network constraints, including labor, carrier capacity, facility throughput, storage limitations, and inventory availability.
- Create proactive frameworks for peak planning, disruption management, and volume balancing across facilities and partners.
- Partner with Operations leadership to ensure fulfillment logic aligns with real-world operational capabilities and constraints.
- Lead scenario planning exercises to understand network impacts under varying demand and supply cond…
