Pasito (YC S22) - Business Operations Associate

About Pasito

Pasito is the AI workspace for employee benefits.

We’re rethinking how group insurance and benefits are underwritten, delivered, used and

measured - by the people who design them and the people who depend on them. Instead

of static PDFs, disconnected systems, and manual workflows, Pasito brings plan design,

payroll and benefits data, claims, and financial context into a single, AI-native workspace

that helps benefits actually work for the 178 million Americans who depend on this system.

We don’t build for brokers, carriers and employers - we build with them. That collaboration

shows up in everything we ship: AI agents that extract and structure plan data, tools that

turn complexity into clarity for employees, and workflows that save carriers and consultants

hundreds of hours per case.

Today, Pasito supports many of the largest insurance carriers and brokers in the U.S. We’re

backed by Y Combinator and Core Innovation Capital, and we’re growing quickly. We ship

fast, iterate relentlessly, and care deeply about building systems that are accurate, scalable,

and human.

If you’re excited to work alongside exceptional operators and engineers, and apply AI in a

legacy industry where precision and trust matter, Pasito is the place for you.

The Role

We’re looking for a Business Operations Associate to join our team and work directly with

our Chief of Staff. This is a high-visibility, high-impact role at the center of how Pasito runs:

you’ll touch everything from operational processes and cross-functional projects to people

programs and strategic analysis.

This role is ideal for someone early in their career who thrives in ambiguity, moves fast, and

wants to learn how a startup operates from the inside out.

What You’ll Do

Product

• Support major product launches and strategic initiatives.

• Assist with product QA and testing before releases.

• Maintain and manage demo environments and demo accounts.

• Create product decks and supporting materials for early client conversations.

Strategy & Analytics

• Gather, organize, and analyze data to support business decisions across operations, growth, product, and people functions.

• Work with Pasito’s data team to create and maintain reports, dashboards, and KPI tracking.

• Prepare summaries, presentations, and supporting materials for executive meetings

• and strategic initiatives.

Cross-Functional Projects

• Help coordinate projects across teams by tracking timelines, action items, and stakeholder communication.

• Follow up with team members to ensure deliverables stay on track and deadlines are met.

• Help prepare meeting agendas, notes, and status updates.

• Support the execution of company-wide initiatives and special projects.

Operations & Process

• Support the documentation, maintenance, and improvement of internal processes and workflows.

• Maintain and administer internal tools and systems, ensuring they are properly configured, organized, and effectively used across teams.

• Help coordinate recurring team meetings, operating rhythms, and follow-up action items.

• Maintain internal documentation, knowledge bases, and project trackers to ensure information is accurate and accessible.

• Assist with the administration and organization of internal tools and systems.

People & Culture

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