Platform Engineer

• Skills: SQL, Software as a Service, JIRA, Python, Java
• Experiences: Mid-level
• Employments: Full-time
• Locations: United States (Remote)

Description:

• Build and deploy platform configurations for customers, collaborating with Threat Analysts, Account Management, and Technology teams.
• Deliver exceptional customer service and bridge the gap between business and technical requirements.

Requirements:

• 3-5 years of experience in platform support, technical support, or implementation, preferably with SaaS offerings.
• Strong client-facing communication skills, both written and verbal, with a focus on problem-solving and customer management.
• Technical aptitude with experience in cloud computing, API integration, and familiarity with tools like JIRA, SQL, and Salesforce.

Benefits:

• Community-driven culture with employee events and a respectful work environment.
• Opportunities for professional growth and a focus on innovation in cybersecurity.