Product Manager

Who we are?

Silverfin is a cutting-edge cloud software solution built by accountants, for accountants.

Founded in 2013, Silverfin was created to solve the frustrations of manual, error-prone processes in analysing financial data and compliance. From day one, we’ve been a cloud-first platform with an open API architecture, leveraging structured data to transform how accountants work.

Our mission is simple: to enhance and support the accountancy profession through AI and automation, ensuring accountants remain relevant and respected in the future of finance.

In 2023, Silverfin became part of the Visma Group, joining one of Europe’s leading providers of cloud software. This partnership strengthens our ability to innovate and expand our impact within the accountancy industry.

Today, Silverfin is trusted by over 1000+ firms across 19 countries. Our clients include all of the Big 4 accounting firms, as well as leading global networks like BDO, PKF, Baker Tilly, Grant Thornton, and Moore.

Headquartered in Ghent, with offices in London, Luxembourg, Gouda (NL), and a 2nd office in South of Belgium (Mont-Saint-Guibert), we’re a team of over 200 people - including a diverse remote engineering team working across multiple time zones - all working together to drive innovation in accounting.

How would you support our success?

That mission is still standing strong, and we’ve made a bet on where the work is heading. An accountant won’t click through screens to fill in data and assemble an answer. They’ll expect it to be done already or to be able to just ask for it. “I’m meeting this client tomorrow, help me prepare.” “If the current numbers hold to year-end, how much should they prepay next quarter? Draft them the message.” “What’s the most this business can pay out in dividends? Prepare the distribution tests for me to discuss with the customer.”.

Everyone will have agents that attempt to get those answers. The scarce thing (and the bet) is whether the answer is one an accountant can put their name under. Our compliance engine is what makes it so. While agents play a big role in getting to compliance deliverables, there’s a deterministic, controlled and auditable core.

Turning that into insights into the hands of the accountant and their clients is your team’s mission.

What would you do to drive our success?

The territory: every touchpoint where an accounting firm’s work reaches its client: data visualisation, exports, the client conversations, the thread between meetings, and, increasingly, the agents on top of all of it. A lot of what worked well yesterday needs to be questioned. You own the experience of the end client on the other side of those moments: the person our customer serves.

What you’re walking into: there is a foundation to build on but there’s plenty of opportunities remaining to be discovered and delivered on. Our customers want us to keep focus on this, so you’ll need to iterate and keep the pace high, while keeping the outcome in the center of the decisions you make.

What would success look like?

• Customer value at pace. This is the one thing you care about most, you want to keep a team focused and moving at pace. You have the spine to say no to protect the one or two things that matter from the dozen that don’t.
• Discovery rigour. You’re in front of real users constantly to learn and validate what you’re doing (Teresa Torres’ continuous discovery habits are our foundation). You kill the ideas that don’t survive contact with users as readily as you ship the ones that do.
• You inspire. People across the organisation understand what you’re doing and why. You set people up for success when telling customers about this cool thing Silverfin is d…