Quality & Compliance Administrator PMO (R-00174)

True Zero Technologies, a veteran-owned small business, was founded on the principle that the purposeful enablement of people and technology in an organization directly ties to the quality of its outcomes. True Zero recognizes that those outcomes begin and end with our people, and that is what we have built a community of like-minded, driven, and passionate individuals and innovators who are aligned in a common goal of delivering top-tier services to our customers. Our culture and commitment have been recognized through numerous accolades, including being named one of the Best Places to Work in 2023 in two categories (“Prosperous and Thriving” ($5MM–$50MM in gross revenue) and “Mid-Atlantic Region” (DC, DE, MD, NC, VA, WV)), and again in 2025 as a Best Places to Work honoree. In addition, True Zero earned coveted spots on the Inc. 5000 list of fastest-growing companies in America in 2022, 2023, and 2025, a testament to our sustained growth driven by our people-first approach and unwavering dedication to excellence.

True Zero Technologies is seeking an organized, process-driven Quality & Compliance

Administrator to support the growth and maturity of the PMO. This role maintains and

improves the Quality Management System (QMS), supports compliance with CMMI, CMMC, ISO

9001, ISO 20000, and ISO 27001, and ensures operational compliance across government

contracts and IDIQ vehicles. The role coordinates audits, manages compliance documentation,

monitors contractual obligations, standardizes governance, and drives continuous

improvement

Job Responsibilities

Quality Management & Continuous Improvement

• Maintain and improve the QMS.
• Manage controlled documents, policies, procedures, templates, and SOPs.
• Coordinate document reviews, version control, approvals, and updates.
• Track corrective and preventive actions (CAPA).
• Support PMO governance and process standardization.

Compliance Framework Management

• Support CMMI, CMMC, ISO 9001, ISO 20000, ISO 27001, and customer-required frameworks.
• Maintain evidence repositories and compliance documentation.
• Coordinate evidence collection and audit readiness.
• Track remediation actions and gap assessments.
• Government Contract & IDIQ Compliance

Government Contract & IDIQ Compliance

• Monitor contract deliverables and reporting requirements.
• Maintain compliance calendars and milestones.
• Support startup, transition, and closeout activities.
• Review contract requirements for operational impacts.
• Track SLA, KPI, and Quality Control Plan compliance.

Internal Audit & Governance

• Plan and coordinate internal audits.
• Support external certification audits.
• Track findings through closure.
• Prepare audit reports and executive summaries.

PMO Support

• Review project documentation for quality and completeness.
• Support governance reviews and project health assessments.
• Maintain PMO templates and standards.
• Capture lessons learned and improvement opportunities.

Reporting & Metrics

• Develop dashboards for compliance, audits, certifications, contract performance, and PMO

maturity.

• Provide monthly executive reporting.

Knowledge & Documentation Management

• Maintain centralized compliance repositories.
• Support document retention requirements.
• Keep templates and policies current.

Job Qualifications

• …