Sales Engineer

Who we are

Hi there 👋 We’re Ethena, compliance training that customizes itself to you. Ethena combines top-rated training content with intelligent AI that builds and adapts training to reflect your company’s unique brand, roles, policies, and risks, so it feels like your team, whether that’s hard hats or virtual meetings. From auto-assigning courses based on HRIS data to transforming your policies into interactive training in minutes, Ethena helps People, Legal, and Compliance teams launch in days (not months) and cut learner seat time by up to 60% with adaptive learning paths. Ethena supports 1M+ learners across 2,000+ organizations, with a 93% learner approval rating and 96% customer renewal rate. Over the past several years, we’ve delivered consistent, durable growth, including 120%+ net dollar retention, 95%+ gross dollar retention, and strong enterprise expansion across industries. Ethena has become a go-to compliance partner for modern, global organizations.

Beyond training, Ethena unifies core compliance tools, Hotline & Case Management, Policy Bot, and Phishing Simulator, into a single platform, with built-in audit trails and compliance controls teams can trust.

Trusted by teams at companies like Genesco, Asana, Pinterest, and Synaptics, it’s a great time to join us.

How we work

We’re a team that values diversity in all its forms and loves adding new perspectives. We ask thoughtful questions, challenge assumptions, and build with empathy, for customers and for each other. We care about craft, we love feedback, and we take ownership. We also embrace humor (yes, the puns are real), because doing serious work doesn’t have to feel so serious.

Our workforce is fully remote, and your personal working hours can be based on your own timezone. All team-wide meetings are scheduled to be inclusive of all North American time zones.

Who we’re looking for

We’re looking for a Sales Engineer to serve as a technical partner to our customers and internal teams.

You’ll help bring Ethena’s product to life for customers and prospects, connecting the technology to the strategic outcomes they want to drive, and you’ll be a product and enablement resource for our commercial team.

This is an early role on a growing Sales Engineering team, reporting to the Sales Engineering manager, with clear room to take on more as you ramp.

Why Ethena?

Because it’s a need-to-have vs. a nice-to-have. We save companies thousands of hours a year with innovative ways to deliver compliance training, deliver 93% learner-loved content, and meet compliance needs without creating administrative overhead. In a world where every tool is expected to do more with less, Ethena delivers for admins, employees, and leadership teams alike.

Reports to

Erin Paugh, Sales Engineering

What you’ll do

• Partner with AEs and CSMs during the sales cycle to understand customer needs, demo Ethena’s platform, and help build proposals that address customer pain points.

• Help maintain and refine the Ethena demo environment so it reflects our latest AI features, use cases, and real-world client setups.

• Build custom walkthroughs, prototypes, and tailored demos for deals, such as custom content builds, course-editing demonstrations, and integrations.

• Translate product, content, and AI feature specs into customer-ready language, both in live calls and in sales assets.

• Build a deep understanding of our solutions and field technical and implementation questions on topics such as data security, HRIS integrations, and customization, escalating the most complex to your manager.

• Draft responses for RFPs, pilots, and security reviews

• Collect real-time feedback fro…