Senior Manager, Fulfillment

Who We Are

Chomps is America’s fastest-growing meat snack brand, redefining convenient snacking with a commitment to real ingredients and bold, satisfying flavors. Crafted from 100% grass-fed, grass-finished beef and venison, along with antibiotic-free turkey and chicken, each Chomps meat stick delivers 10+ grams of high-quality protein without sugar, hormones, soy, dairy, artificial preservatives, artificial nitrates, or MSG. Seasoned with a blend of flavorful herbs and spices, Chomps provides a nutritious protein snack for the whole family. As a minority-owned, family-operated, and B Corporation-certified business, Chomps prioritizes thoughtful sourcing and recently earned the non–ultra-processed food certification through the non-GMO project. Discover a new standard in snacking at www.chomps.com.

Traits of a Chompian

If you’ve been called scrappy, resourceful, and persistent, then you might just be a Chompian. You’re a team player who’s self-motivated and action-oriented. You’re committed to delivering efficiency and accuracy, and you happen to be great at proactive cross-functional communication. You’re a critical thinker and a natural problem solver who enjoys details, research, and data. You take initiative and complete ownership of everything you do, and you’ll go the extra mile for your team, consumers, and audience. You’re hungry to learn with a passion to grow and improve every day. You also take a keen interest in health, fitness, and nutrition. Sound like you? Then we want to meat you.

* Accepting applications from ⁷⁄₈ - 7/16/26 5pm CST

What You Will Do

The Senior Manager, Fulfillment is responsible for managing day-to-day fulfillment execution and ensuring Chomps’ fulfillment network operates with accuracy, accountability, cost discipline, and scalability. This role translates established fulfillment priorities into clear operating routines, partner expectations, KPI reporting, and process controls across multiple distribution locations and 3PL partners. The ideal candidate brings strong fulfillment and 3PL management experience, understands order execution and can turn complex operational priorities into practical processes, measurable results, and clear cross-functional communication.

Role Expectations: This role is expected to independently manage recurring fulfillment cadences, 3PL partner follow-up, KPI reporting, process controls, and order exception management. This role will also provide operational inputs, data analysis, risk visibility, and execution support to leadership for network planning, budget development, partner governance, and material service, cost, compliance, or performance escalations.

Responsibilities

Fulfillment Network Operations & 3PL Management

• Support daily fulfillment operations across a growing multi-node distribution network, ensuring accurate order execution, capacity readiness, inventory flow, cost discipline, and consistent partner follow-through.
• Manage weekly and monthly 3PL operating cadences, including partner meetings, KPI reviews, action-item tracking, QBR content preparation, performance follow-up, corrective action tracking, SLA monitoring, root-cause analysis, and readiness checkpoints.
• Maintain scalable SOPs, process controls, compliance requirements, and partner playbooks that support consistent execution across distribution nodes, and customer channels.
• Create and continuously improve SOPs for receiving, inventory control, order release, allocation, pick/pack/ship execution, exception management, and partner escalation paths.
• Support fulfillment budget management by preparing invoice audits, spend analysis, productivity tracking, cost-per-order or cost-per-case reporti…