Senior Manager, Release & Program Management

About Us:

Wrapbook is a smart, intuitive platform that makes production payroll and accounting easier, faster, and more secure. We provide a unified payroll platform that seamlessly connects your entire team—production, accounting, cast, and crew—all in one place. Wrapbook empowers production teams to manage projects, pay cast and crew, track expenses, and generate data-driven insights, while enabling workers to manage timecards, track pay, and onboard to new projects from any device. Wrapbook brings clarity and dependability to production payroll, while increasing the productivity of your whole team.

Trusted by companies of all sizes, Wrapbook powers payroll for some of the industry’s top production companies, including SMUGGLER, Tuff, and GhostRobot. Our growing team of 250+ people across the USA and Canada, including entertainment and technology experts from SAG-AFTRA, DGA, IATSE, Teamsters, Amazon, Microsoft, Facebook, and more. Wrapbook is backed by top-tier investors, including Jeffrey Katzenberg’s WndrCo, Andreessen Horowitz, and A* Capital. We have raised $130M and are in a strong financial position.

The Opportunity – Senior Manager, Release & Program Management (Remote - USA / CANADA)

We’re looking for a Senior Manager, Release & Program Management to evolve and mature Wrapbook’s release management function and ongoing program. This role spans release management (including UAT), program management, and product operations to ensure the way we align, build, and launch is predictable, coordinated, and continuously improving.

This role sits within Wrapbook’s Product and Design organization and reports directly to the Chief Product Officer. As a player-coach, you’ll manage a small team of Technical Program Managers, QA testers, and be Wrapbook’s release manager. You’ll be responsible for execution, process improvement, and implementing the tools and frameworks that help us scale.

You’ll not only lead releases and the TPM team, but also raise the bar for how Wrapbook works together. Your impact will be felt in more predictable and trusted ways of working, better cross-functional alignment, and no surprises for our partners—because they’ll know exactly what we’re doing and why.

You’ll also oversee the program management of key customer accounts, serving as a single point of coordination across Engineering, Product, and Design. By working closely with Client Ops and Sales, you’ll ensure that customers’ early experiences with Wrapbook meet their needs and delight them along the way. Always advocate for the customer (internal and external), ensuring our programs and releases deliver not only predictability but also delightful experiences that solve real-world problems.

If you’re passionate about maturing processes while leaning into to bias for action, aligning cross-functional teams, and leading through both strategy and action, this role is for you.

What you’ll do:

• Be Wrapbook’s Release Manager: Directly manage Wrapbook’s release process, ensuring predictability, quality, and alignment across Engineering, Product, and Design (EPD), along with Client Ops and GTM. Partner with project leads on QA to ensure testing processes, release readiness, and quality standards are consistently met.

• Lead as a Player-Coach: Manage and mentor a team of Technical Program Managers while remaining hands-on in release management and key programs. Set a high bar for execution, communication, and collaboration, and hold the team accountable to meeting that standard. Foster a culture of accountability and inclusion where TPMs can do their best work.

• Drive Clear Communication & Foster Alignment: Establish and model impeccable cross-department communication, ensuring updates, risks,…