Senior Software Engineer (Platform Core)

Who We Are

Pindrop is the Real Human + Right Human® Identity Trust Platform for the AI era. As AI-driven fraud and deepfakes erode trust in digital communication, Pindrop delivers continuous identity verification and deepfake detection across voice, video, and digital interactions in real time.

Enterprises rely on Pindrop to secure billions of high-risk customer interactions each year, including top U.S. banks, as well as leading insurers and healthcare providers. Powered by models trained on more than 1.5 billion real-world interactions annually and protected by 300+ patents, Pindrop restores trust while reducing fraud, lowering operational costs, and improving customer experience.

Recognized by TIME as one of the Top 10 Most Influential Software Companies of 2026 and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and CapitalG.

What you’ll do

As a Senior Software Engineer on Platform Core, you will own and evolve high-scale backend and data-layer services that every Pindrop product depends on. Platform Core owns foundational services including IAM, Interaction Service, Data Lake, reporting, and admin services, and the team is responsible for keeping these systems fast, reliable, and SLA-compliant even on record call-volume days.

More specifically, you will:

• Design, build, test, and operate distributed backend services and APIs that support high-volume customer interactions.
• Take end-to-end ownership of platform work, from framing ambiguous problems and shaping technical plans through implementation, rollout, and production support.
• Improve reliability, scalability, latency, and cost across shared platform systems that serve teams across the business.
• Partner closely with Product, SRE, and peer engineering teams to deliver platform improvements without destabilizing live traffic.
• Participate in on-call, incident response, troubleshooting, and continuous improvement of alerting, runbooks, deployment quality, and capacity planning.
• Raise engineering standards through code reviews, design reviews, pairing, documentation, and mentorship for other engineers on the team.

Who you are

• You are self-directed, accountable, and able to drive work forward with limited supervision.
• You are calm under pressure and bring sound judgment during incidents, tradeoff discussions, and periods of ambiguity.
• You are collaborative and communicate clearly across technical and cross-functional partners.
• You are motivated by foundational platform work, shared infrastructure, and reliability-oriented backend engineering.
• You have a mentorship mindset and raise team standards by example.

Your skill-set

Must-haves:

• 5-7+ years of experience building backend services and APIs in production, or equivalent practical depth.
• Strong hands-on experience with Python and/or Go.
• Experience with distributed systems, concurrency, and cloud-native development on AWS and/or GCP using Kubernetes and Docker.
• Proven production ownership, including deploying, monitoring, troubleshooting, and participating in on-call for high-scale services.
• Strong experience with data and messaging technologies such as PostgreSQL or Aurora, Redis, and RabbitMQ, along with the ability to reason about reliability, performance, and scale tradeoffs.

Nice-to-haves:

• Experience with Redshift, Elasticsearch, DynamoDB, S3, Kinesis, or IAM.
• Experience with infrastructure as code, especially Terraform.
• Strong observability habits across metrics, logs, and traces.
• Experience scaling or migrating databases, including read replicas, cluster mode, or engine migrations.