Senior Solutions Consultant

About the role:

We are on the lookout for a Senior Solutions Consultant to join our team in Germany! The ideal candidate will be highly motivated, energetic and a solution-focused leader with strong technical skills, e-commerce architecture experience, and a background working with enterprise customers in a SaaS-based setting.

As part of your day-to-day, you will be communicating and demonstrating the value of Forter’s solutions and owning all technical aspects of the sales cycle. You will work collaboratively with a high-performing sales team to uncover customer needs, priorities, and develop value-based use-cases and account engagement strategies. You will leverage your technical and business skills and work in conjunction with Sales, Implementation, Customer Success, R&D and Product Management as a key business advisor and payments product advocate.

What you’ll be doing:

• Present our fraud prevention, policy-building, and other e-commerce optimisation solutions in a clear manner to both technical and business audiences
• Work closely with our Sales and Business Development team, meet with clients, and deliver technical insights for business questions regarding the sales process
• Conduct solution deep dives with clients and partners to understand their business goals and how Forter can help achieve and even outperform those metrics
• Help remove barriers with potential prospects by clearly articulating Forter’s integration technology, and helping scope projects with a relentless drive for quality
• Prepare and deliver solution messaging in an effort to highlight Forter’s value proposition and unique differentiators
• Partner with internal Product and R&D teams for sharing client and prospect feedback and additional product roadmap insights

What you’ll need:

• 5+ years of experience in a pre-sales engineering role with an enterprise b2b product in the e-commerce industry
• Solid understanding of the e-commerce, fraud prevention, identities, and/or payments landscape and working with cloud technologies and APIs in relation to these types of leading solutions for merchants
• Superior analytical, critical thinking, and quantitative skills
• The ability to work independently and manage multiple projects simultaneously
• The ability to build strong relationships with business partners and stakeholders
• Proven analysis and problem-solving expertise
• Outstanding written and oral communication skills
• Experience delivering presentations and demonstrations to senior level business and technical audiences
• Ability to learn and assimilate technical information quickly
• Fluency in German and English

About Us:

Commerce is evolving faster than the systems built to support it. Agentic AI is redrawing how people buy. Customer expectations have a new ceiling. And bad actors are evolving alongside every advancement.

Forter was built to meet this moment — and stay ahead of it.

We are a human-first, AI-built company. Our technology analyzes patterns across a network of over 2 billion shoppers, delivering identity intelligence across the entire commerce journey — from sign-up to checkout to returns — that protects revenue and unlocks great customer experiences simultaneously. With Forter, businesses know who to trust, whether it’s humans or the agents shopping for them. The result: zero friction for the customers who matter. No revenue left behind.

The world’s most trusted brands — Nordstrom, Instacart, Priceline, Adobe, ASOS, and eBay among them — rely on Forter to get this right. Since 2013, we’ve raised $525M from investors including Tiger Global, Bessemer, Sequoia Capital, and Salesforce Ventures, and today we power commerce deci…