Site Reliability Engineer

About Prove

As the world moves to a mobile-first economy, businesses need to modernize how they acquire, engage with and enable consumers. Prove’s phone-centric identity tokenization and passive cryptographic authentication solutions reduce friction, enhance security and privacy across all digital channels, and accelerate revenues while reducing operating expenses and fraud losses. Over 1,000 enterprise customers use Prove’s platform to process 20 billion customer requests annually across industries, including banking, lending, healthcare, gaming, crypto, e-commerce, marketplaces, and payments. For the latest updates from Prove, follow us on LinkedIn.

Prove is driving the future of digital identity. We are looking for Provers who know how to make an impact. We’re talking self-starting professionals who thrive in a fast-paced environment, process information quickly, and make intelligent decisions. The work is challenging and requires not only smart but natural curiosity and tenacity. Teamwork is also important to us – we work together and play together.

Prove has big plans, and we’re excited about the future. If this sounds like the place for you – come join our team!

Title: Site Reliability Engineer, Site Reliability Engineering

Department: Platform Engineering

Reports To: Director, Platform Engineering

FLSA Status: Exempt

Location: US Remote

Job Summary

The Platform Engineering organization at Prove is looking for a Site Reliability Engineer to elevate our infrastructure. You will be responsible for supporting highly resilient environments through robust automation, infrastructure-as-code, and sophisticated observability. Collaboration with our software development colleagues is essential as we work to uphold the most rigorous benchmarks for system stability, throughput, and security.

Key Responsibilities

The Site Reliability Engineering teams at Prove are responsible for driving maximum uptime for existing and developing products. Qualified candidates will be well versed in the difference between methods and ownership of outcomes and be able to demonstrate and document their relevant experience.

Optimize

• Improve new and existing systems by increasing reliability, performance, and scalability
• Automate routine operational tasks to reduce toil and improve efficiency
• Ensure infrastructure security compliance and implement least-privilege access controls
• Implement efficient infrastructure that balances rapid development and cost
• Embrace technological changes and development practices while maintaining reliability

Respond

• Participate in a ²⁴⁄₇ on-call rotation
• Conduct thorough post-incident reviews and implement preventative measures
• Use observability data to identify system improvements

Run

• Implement infrastructure as code in a myriad of high compliance development, production, and other environments
• Scale developer experiences by being the standard bearer of an opinionated platform approach

Required Qualifications

• 3+ years of experience in Site Reliability or Platform Engineering teams
• Deep understanding of cloud platforms,  particularly AWS
• Strong experience with Kubernetes and container orchestration
• Experience withTerraform and  infrastructure-as-code tools
• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience

Preferred Qualifications

• Experience with distributed systems and microservice architectures
• Exper…