Software Engineer

Software Engineer – Platform Services

Location: Remote, United States

Workplace Type: Remote

About the Role

We are seeking a mid-level Software Engineer to join our high-output Platform Services team. This role is crucial for building and maintaining the foundational systems that power identity, authentication, and integration capabilities across our multi-product SaaS platform. Our team operates lean, leveraging a combination of deep engineering expertise and AI-assisted tooling to achieve platform-scale impact. As an engineer on this team, you will be expected to deeply understand the systems you own, proactively identify and address potential issues, and deliver solutions with a high degree of care to ensure downstream product teams remain unblocked. The immediate focus will be on federated identity and authorization infrastructure, involving the development and extension of platform services essential for authenticating users, enforcing authorization, and managing access at scale. A strong candidate will possess hands-on experience with OAuth 2.0, OIDC, SAML, and JWT, a solid understanding of authorization frameworks, and practical knowledge of integrating identity services into real-world applications. We are looking for individuals who embrace AI-assisted workflows as a core part of their development process, using AI tools as a force multiplier rather than an afterthought.

Key Responsibilities

• Design, implement, test, and release features end-to-end with limited guidance.
• Independently identify edge cases and potential failure modes within assigned work.
• Write clean, maintainable code and provide constructive, specific feedback during code reviews.
• Proactively communicate blockers or ambiguities to the team.
• Apply practical knowledge of federated identity standards including OAuth 2.0, OIDC, SAML 2.0, and JWT.
• Understand and reason about authorization frameworks, policy enforcement, and integration into upstream and downstream services.
• Reason clearly about token lifecycle, session management, and the security implications of identity design choices.
• Understand the mechanics of connecting distributed services in a multi-product platform environment.
• Build and maintain integrations that are observable, fault-tolerant, and respectful of downstream consumers.
• Write and work with API contracts (REST, event-driven patterns) with attention to versioning and backwards compatibility.
• Actively use AI-assisted development tools (e.g., Claude Code, Codex) to accelerate design, implementation, and validation.
• Participate in building and improving AI-assisted workflows and evaluation harnesses.
• Stay current on evolving AI tooling and introduce new approaches to the team.
• Write tests with sufficient coverage to catch regressions without over-engineering.
• Contribute to operational health by monitoring shipped features, responding to issues, and following incidents to resolution.
• Document systems and processes to reduce reliance on tribal knowledge.
• Build and extend platform services for federated identity, authentication, and authorization.
• Implement integrations with the centralized identity platform, including token handling and session management.
• Support product teams with integration processes, debugging, and navigating edge cases.
• Develop tooling, documentation, and examples for self-service integrations.
• Design and implement backend service integrations using Python and common patterns.
• Build with multi-product and multi-tenant scenarios in mind.
• Participate in API design reviews.
• Use AI development tools as an active part of the delivery workflow.
• Con…