Sr Software Engineer (Java & AI-Driven Development)

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

Hybrid | Richardson, TX (2 Days In Office)

Build the Future of Workforce Management with AI

At NICE, we’re transforming how the world’s leading organizations engage, support, and manage their workforce. Our Workforce Management (WFM) platform powers mission-critical operations for enterprises around the globe—and we’re looking for talented engineers who want to help define what’s next.

We’re seeking a Senior Software Engineer who thrives on solving complex technical challenges, building scalable enterprise software, and leveraging emerging AI technologies to dramatically improve engineering productivity and product quality.

This is more than a traditional senior engineering role. You’ll own significant product capabilities from design through production, mentor other engineers, influence architectural decisions, and help shape the AI-powered development practices that will define the future of our engineering organization.

If you’re excited by the idea of building sophisticated Java-based applications while pioneering how AI agents, coding tools, and automation accelerate software development, we’d love to meet you.

What You’ll Do

Own Meaningful Business-Critical Solutions

• Design, develop, and deliver scalable, high-quality software solutions for key components within our Workforce Management platform.
• Take ownership of large features and services from initial concept through design, implementation, testing, deployment, and ongoing production support.
• Drive technical excellence by producing thoughtful designs, evaluating trade-offs, and ensuring alignment with enterprise architecture standards.
• Partner closely with Product Management, QA, Cloud Operations, Support, and Services teams to deliver customer value.

Lead in an AI-Driven Engineering Culture

• Shape and continuously improve the team’s AI development ecosystem.
• Design and optimize AI-assisted workflows, coding agents, prompts, reusable instructions, plugins, and tool integrations.
• Help establish best practices for AI-assisted and spec-driven development.
• Transform ambiguous business requirements into actionable technical specifications, implementation plans, validation criteria, and automated testing strategies.
• Explore emerging AI technologies and identify opportunities to improve engineering velocity, consistency, and quality.

Raise the Bar for Technical Excellence

• Develop robust unit, integration, automation, and regression testing strategies.
• Troubleshoot complex production issues, conduct root-cause analysis, and implement durable solutions.
• Drive engineering quality through code reviews, architectural guidance, mentoring, and technical leadership.
• Identify technical risks early and proactively develop mitigation strategies.
• Influence technical direction and contribute to architectural decisions across teams.

Mentor and Grow Others

• Coach engineers through design reviews, code reviews, and technical problem-solving.
• Foster adoption of AI-assisted development best practices.
• Help elevate engineering standards across the organization through collaboration, knowledge sharing, and mentorship.

What Makes You a Great Fit

Required Experience

• 8+ years of professional software engineering experience developing enterprise web applications.
• Strong expertise in Ja…