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Supervisor, Product Photography

ezCater
Remote Full-time Worldwide Product Management
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Description

ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from employee meal programs to one-off meetings, all backed by beyond helpful 247 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them new high-value customers and large orders.

Every menu on ezCater is an opportunity to make a powerful first impression. The photo team is responsible for one of the most visible parts of that experience - ensuring thousands of restaurant partners are represented with imagery that’s accurate, appetizing, and consistent. Nailing that first impression and ensuring our menus all have beautiful, expectation-setting food photography, is our mission.

We’re looking for a Supervisor, Product Photography to own that challenge. This person will lead a small team of Photo Curation Specialists, oversee our national freelance photographer network, and be a central voice in how we define and measure photo quality as our menu tooling evolves. This is a role for someone who is trained in the craft and energized by building the systems that make quality scalable.

What You’ll Do:

  • Own the quality standard. Develop and maintain photo quality frameworks, style guides, and acceptance criteria across in-house, freelance, and partner-submitted content.
  • Manage our freelance network. You’ll set quality and consistency standards across our national network of photographers conducting on-site shoots at restaurant partner locations. You’ll also participate in shoots yourself, coach freelancers directly, and hold output to a high standard.
  • Manage and develop a team of Photo Curation Specialists responsible for reviewing, processing, and maintaining photo content across the network. You’ll set priorities, ensure we adhere to our SLAs, and build the feedback loops that keep the team performing.
  • Evolve how we operate. We’re actively building toward a world where self-service tools and integrations handle what today is manual work. You’ll partner with Product and Engineering to drive that transition, and ensure quality doesn’t slip as automation takes on more of the load.
  • Own our photo metrics. You’ll track photo coverage metrics across the partner network, and use that data to drive prioritization and make the case for investment.
  • Diagnose and fix. Identify process gaps, redesign what isn’t working, and ensure photos flow correctly across our systems—tools work for partners, handoffs work for internal teams, and nothing falls through the cracks.
  • Communicate the value. Help restaurant partners and critical cross-functional collaborators understand what strong photo coverage does for their business and what’s required to meet our standards.
  • Represent the discipline cross-functionally. Photo quality touches product, sales, and partner relationships. You’ll be expected to bring a clear point of view to those conversations and advocate for what the work requires.

What You Have:

  • Photography is your foundation. You have 2+ years of food or product photography experience. You’ve shot professionally, you know what makes an image work, and you can coach others on it. You’re comfortable participating in on-site shoots and accountable for the quality of what comes back.
  • You’ve led people. You’ve spent 1-3 years leading a team with a track record of direct feedback, developing people, and holding performance standards in a fast-mo…

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