Accounts Receivable Specialist II

About our Company

FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S.

We pride ourselves on our values which drive the level of care that we deliver to our patients:

• Here For You (An attitude of service, empathy, and availability)
• Own It (Drive and ownership)
• Do the Right Thing (High integrity)
• Be Positive (Great attitude and a can-do positive approach to challenges)

Join our team and make a positive impact on the lives of others! We are looking for an Accounts Receivable Specialist II for our Finance Operations team.

This is a remote role with occasional travel into our main office in New York or the FreedomCare hub closest to you. 9AM to 6PM Monday through Friday.

Position Overview

FreedomCare is looking for an analytical, detail-oriented Accounts Receivable II to join our growing Finance Operations team. This role is focused on Accounts Receivable within a healthcare revenue cycle environment, with some support of billing related activities to help ensure claims, payments, and account balances are processed accurately and efficiently.

In this role, you will help identify and resolve the financial and operational issues that impact how and when FreedomCare gets paid. You will review outstanding balances, research payment discrepancies, investigate claim and account issues, support reconciliations, and work closely with internal teams to resolve problems that affect collections and cash flow.

This is a great fit for someone who enjoys working with numbers, solving problems, and digging into the details to understand why an issue occurred. Prior Accounts Receivable or healthcare revenue cycle experience is helpful but not required.

Your work will help ensure FreedomCare receives accurate and timely payment, while also helping identify trends, process gaps, and recurring issues that can be improved over time.

What You’ll Do

• Review outstanding Accounts Receivable balances and investigate issues impacting collections and cash flow.
• Research claim, payment, and account discrepancies, including short payments, overpayments, unapplied payments, denials, and reconciliation differences.
• Assist with payment posting, cash application, account reconciliations, and follow-up on open balances.
• Review account and payer activity to identify trends, errors, or root causes delaying payment.
• Support billing-related activities as needed to help ensure claims are submitted and processed accurately.
• Partner with Billing, authorizations, State Operations, and other internal teams to resolve account issues.
• Escalate recurring issues and recommend process improvements to increase accuracy, efficiency, and visibility.
• Support reporting, month-end close activities, and other Finance Operations initiatives as needed.

What We’re Looking For

• Bachelor’s degree in Accounting, Finance, Economics, Business, Mathematics, or another related analytical field preferred.
• 1–3 years of professional experience in Accounts Receivable, billing, finance, banking, business operations, healthcare operations, customer support, or another analytical role preferred.
• Proficiency in Excel or Google Sheets.
• Strong analytical and problem-solving skills, with the ability to research issues and identify root causes.
• Strong attention to detail and good organizational skills.
• Ability to manage multiple priorit…