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Mercier Consultancy BG

Dutch-Speaking Financial Customer Service Agent

Mercier Consultancy BG
Remote Full-time Bulgaria
Dutch-Speaking-Customer-Service-Representative Dutch-Speaking-Customer-Support-Representative Bilingual-Financial-Customer-Service-Representative Bilingual-Financial-Customer-Service-Representativ Dutch-Speaking-Customer-Service Remote-Dutch-Customer-Support Customer-Service Customer-Service-Agent
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Description

Role Overview

Mercier Consultancy Group is seeking a motivated and detail-oriented Dutch-Speaking Financial Customer Service Agent to join a prestigious financial services operation based remotely within Bulgaria. This role combines a stimulating financial environment with the flexibility of remote work.

What You Will Do

Deliver professional, high-quality customer support to Dutch-speaking clients across a range of financial products and services, handle inbound customer enquiries, guide clients through account management processes, and identify and escalate complex financial complaints.

Why It Might Be a Fit

This role is ideal for Dutch-speaking professionals with a passion for finance and customer excellence, offering a competitive monthly salary, fully paid and comprehensive training programme, private health insurance, and a fully paid relocation package.

Requirements

  • Native or fluent Dutch language proficiency
  • Previous experience in customer service, financial services, banking, insurance, or a related field
  • A solid understanding of financial products, transactions, and regulatory compliance principles
  • Excellent communication and interpersonal skills
  • Strong digital literacy

Benefits

  • Competitive Monthly Salary
  • Fully Paid and Comprehensive Training Programme
  • Private Health Insurance
  • Fully Paid Relocation Package
  • Monthly Performance Bonus
  • Ongoing professional development opportunities

Originally posted on Himalayas

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