Junior QA Analyst - Customer Operations

• Skills: Machine Learning
• Experiences: Junior
• Employments: Full-time
• Benefits: Health insurance, Employee referral program, Flexible working hours, Retirement benefits
• Locations: United Kingdom (Remote), United States (Remote)

Description:

• Join Lendable as a Junior QA Analyst to ensure quality assurance for the US Customer Operations Team.
• Focus on maintaining regulatory compliance and enhancing customer experience through effective QA procedures.

Requirements:

• Bachelor’s degree in English, Law, Finance, or similar, or 2+ years in a customer-oriented role (preferably in financial services/fintech).
• Previous QA experience is desirable; strong focus on quality and customer service.
• Proficient in MS Word and Excel, with exceptional attention to detail and data analysis skills.
• Experience with compliance and regulatory frameworks is a plus.

Benefits:

• Flexible working arrangements with a hybrid model requiring three days in-office.
• Health coverage for physical and mental wellbeing, including private health cover.
• Retirement savings plans for long-term financial wellbeing.
• Opportunities for social events and team bonding activities.