Product Designer

About the Role

Clutch is expanding its design team. We're looking for a Product Designer to craft intuitive, human-centered experiences that power our lending and loan-application workflows.

This isn't surface-level screen design. You'll work across the full service — the borrower applying, the credit union employee processing the application, and the legacy systems and compliance steps in between. The wins here come from designing end-to-end processes, not just polishing individual screens: simplifying genuinely complex workflows, clarifying high-stakes financial information, and making every step feel effortless and trustworthy.

You'll move fast, own your work, and know when to drive a decision yourself versus when to pull in your PM and engineering partners. And you won't live only in Figma: our designers use AI to prototype, explore, and design — and to ship code for simpler features themselves. AI is core to how this team works and what we build, and we want someone eager to push that further.

About the Team

At Clutch, design isn't just a department — it's the driving force behind our mission. We believe a seamless user experience can empower credit unions to compete and offer superior banking to everyday people. By crafting intuitive experiences, we help credit unions guide their members toward financial freedom.

Our growing design team is fully remote in the U.S. and Brazil. It is diverse, collaborative, ambitious, and empowered to take on our company's biggest challenges.

What You’ll Do

Within 1 Month, you will:

• Get oriented fast: Build a strong working understanding of Clutch's lending products, the borrower and operator journeys, and the compliance and legacy-system realities they sit inside, quickly enough to start contributing.

• Build relationships and credibility: Establish yourself with the product managers, engineers, and credit union partners you'll work with, and start earning trust as a design leader on the team.

• Get hands-on with AI: Ramp on Clutch's AI design tooling and practices, using AI to prototype and explore from week one.

Within 3 Months, you will:

• Own a significant area end to end: Take a large, loosely-defined design project from discovery through delivery, defining the problem and scoping the work yourself.

• Design & ship real flows: Lead design on a substantial piece of the loan-application experience, reducing friction for borrowers and operators alike.

• Build, not just mock: Use AI to create working prototypes, and ship simpler production changes yourself in partnership with engineering.

• Drive clarity through research: Run interviews, concept tests, and usability sessions to validate your decisions, and bring the insights back to your partners.

Within 6 Months, you will:

• Think in systems: Map full workflows (handoffs, compliance touchpoints, edge cases) and design reusable, scalable patterns rather than one-off screens.

• Own a critical, high-stakes workflow: Lead design end to end for a core part of the lending journey (e.g., intake or decisioning), including the ambiguity and cross-team dependencies that come with it.

• Shape direction, not just execution: Bring research and data into roadmap and prioritization conversations, influencing what the team builds and why.

• Raise the bar on team craft: Drive design critique, share what you're learning about AI-assisted workflows, and help improve process and documentation acr…