Quote Operations Specialist

Quote Operations Specialist

Company Description

Butterfly Network, Inc. (NYSE: BFLY) is driving a digital revolution in ultrasound imaging and sensing with its proprietary Ultrasound-on-Chip™ semiconductor technology and software solutions. Butterfly first proved its technology in the point-of-care ultrasound market – commercializing the world’s first single-probe, whole-body portable ultrasound device, which is now on its best-selling, third-generation: Butterfly iQ3™. The Company combines its advanced hardware with cloud software and AI, an enterprise workflow solution (Compass AI™) and other offerings to drive adoption of affordable, accessible ultrasound. Butterfly also enables third-party development of imaging AI apps through Butterfly Garden™, its software development kit and AI partnership initiative.

In addition to its medical imaging products, Butterfly Embedded™ is the Company’s Ultrasound-on-Chip™ licensing and co-development program designed to enable a new wave of ultrasound-enabled technologies across non-competitive healthcare markets and beyond. Through Butterfly Embedded™, partners can build and scale novel ultrasound applications powered by Butterfly’s proprietary semiconductor chip and software platform. Butterfly’s innovations have been recognized by Prix Galien USA, Fierce 50, TIME’s Best Inventions and Fast Company’s World Changing Ideas, among other achievements.

We’re a team of bold thinkers, problem-solvers, and innovators ready to shape the future of medical imaging. Let’s build something extraordinary together!

Job Description

The Quote Operations Specialist will serve as a critical execution partner to our Sales, Finance, and Order Management teams, owning the end-to-end quoting process within Salesforce CPQ. Operating in a high-urgency, fast-paced environment, this individual will be responsible for generating accurate and timely quotes across our human and veterinary lines of business, supporting both domestic and international customers in multiple currencies. Beyond core quote generation, this role encompasses contract pricing setup, clawback processing, price book management, and cross-functional collaboration to ensure complex deals move through the quote-to-cash process efficiently. The ideal candidate thrives under pressure, excels at managing competing priorities, brings exceptional attention to detail, and is eager to grow with the business — including contributing to product launch readiness and continuous process improvement initiatives.

As part of our team, your core responsibilities will be:

• Generate accurate, timely quotes in Salesforce CPQ while managing high volumes of inbound requests with a strong sense of urgency and prioritization.
• Process clawbacks and adjustments within Salesforce CPQ, ensuring proper documentation throughout.
• Review and facilitate the setup of contract pricing for customers with agreed-upon pricing terms.
• Build and maintain price books in Salesforce for partner channels
• Identify opportunities for process improvement within the quoting workflow and contribute to the development of best practices.
• Collaborate cross-functionally with Sales, Finance, and Order Management to support the execution of complex deals involving hardware, software, and services.
• Contribute to additional operational initiatives such as Master Data Management (MDM) and account validation activities ensuring data integrity.

Qualifications

Baseline skills/experiences/attributes:

• Bachelor’s degree in a related field
• Minimum of 2 years of experience generating quotes within a CPQ tool, with demonstrated ability to manage complex quoting scenarios (hardware + software + services)
• Hands-on experience creating and ma…