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FreedUp

Remote Executive Assistant / Contracts & Operations Support (LATAM)

FreedUp
Remote Contract Worldwide Customer Service
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Description

FreedUp is seeking a detail-oriented, discretion-first Operations & Contracts Support Specialist to support the founder of a boutique privacy consulting firm. This is not a classic calendar-and-inbox EA role — the founder manages her own schedule and email closely. Instead, this role is built around the operational and semi-legal busywork that pulls focus from client work: contracts and proposals, invoicing, vendor onboarding, and light HR/payroll administration.

This role suits someone who is comfortable with paralegal-style document work (redlining, SOWs, MSAs), enjoys process and precision, and can be trusted with sensitive client and financial information.

Location: Fully Remote (Brazil, Mexico, or Colombia)

Job Type: Full-Time

Salary: $1,000 - $1,700 per month (based on experience)

  • 3+ years supporting a founder, attorney, or professional services firm in an operations, paralegal, or EA capacity
  • Experience with contract lifecycle basics — MSAs, SOWs, redlines, tracking/storage — even if not formally legal-trained
  • Comfort with invoicing/AP tools (e.g., Ramp) and vendor onboarding (W9s, etc.)
  • Exposure to payroll/PEO administration a plus
  • Familiarity with HubSpot or similar CRM/marketing tools
  • High discretion with confidential client and financial information — this firm works with enterprise clients on privacy/compliance matters
  • Excellent written English and strong attention to small details (this founder is exacting about precision)

Key Responsibilities

  • Contracts & Proposals

    • Turn approved proposals into SOWs and manage the MSA process
    • Track and manage redlines back-and-forth with clients; maintain organized contract records
  • Invoicing & Vendor Management

    • Own the (semi-automated) invoice process end-to-end
    • Manage vendor onboarding in Ramp, including W9 collection (~7–8 vendors/month)
  • HR & Payroll Administration

    • Handle recurring PEO tasks (payroll processing clicks, new-hire/contractor paperwork, benefits admin)
    • Coordinate small team touchpoints — security trainings, birthdays, onboarding welcomes
    • Support 6 employees and 4–6 contractors
  • Marketing & Client Onboarding Support

    • Assist with HubSpot admin tasks
    • Manage client onboarding forms and related paperwork
  • Nice to Have

    • Background touching legal/paralegal work, even informally
    • Experience supporting a founder at a professional services or consulting firm
    • Comfort learning firm-specific SOPs and Claude-based workflow skills
  • International experience

  • Opportunity to work remotely from anywhere

  • Supportive and collaborative team environment

  • Learning and development opportunities

  • Potential Performance Bonuses

  • PTO

  • HMO after 3 months

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