Sales Support Administrator

Company Description

Come join us and make a difference in the world!

Discover more at www.necsws.com

NO AGENCIES PLEASE

Job Description

Are you driven, organised, with great attention to detail, enjoy building valued relationships and making a difference?  We have an opening for an Sales Support Administrator to work alongside the Account Support Team and Account Managers in our Alderley Edge Office.

The role is an office based (hybrid) assisting Account Support and Account Manager’s with the after-sale administration process. This incorporates working with our internal systems – Microsoft 365, CRM, Kimble and SharePoint.  This role has the potential for progression within the sales environment. The role will primarily focus on the following areas:

Business Performance

• Business Administration
• Attention to Detail throughout Administration and Sales Processes
• Adhering to Sales Processes and Procedures, allowing you to work collaboratively with the rest of the team

Customer Excellence

• Developing and maintaining successful relationships with senior managers and sales managers within the business.
• Working to tight and targeted deadlines

Business Improvement

• Liaising with Account Support and Account Managers.
• Preparing and processing sales documentation (ESOF’s) for tight deadlines.
• Maintain accurate records on CRM and other supporting systems / databases as required.
• Assisting in other sales administrative tasks when needed.
• There may be additional activities to perform from time to time to maximise the contribution to NEC Software Solutions goals and objectives

Qualifications

Essential:

• Proven Administration Experience in a Target Driven Environment will be essential to allow you to hit the ground running in this role
• Attention to Detail is paramount in this role – we are looking for individuals with a high level of experience using Microsoft Excel for Data Entry and Extraction.
• Demonstrable experience of working independently, with responsibility to manage multiple priorities
• Experience of working in fast paced roles, which require problem solving and the need to break down complex issues with creative solutions
• Experience Liaising with all levels of Business Stakeholders, via various mediums, and a confident attitude towards this
• Experience working in a collaborative environment, alongside Account Support and Account Managers
• Demonstrable Experience of Processing and Formatting Documentation
• Experience with Phone Based support, and a confident manner with this.
• Strong knowledge of Microsoft Products – including Word, Excel and PowerPoint
• Experience with SharePoint and CRM Systems

Desirable:

• Experience working in a Sales Environment, and adhering to the processes and Procedures aligned with this.
• Experience working with Sales Documentation (ESOF’s)
• Driven by and value curiosity, creativity and continuous improvement

Additional Information

We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:

• Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
• 25 days paid holiday with the option to buy/sell (FTE)
• 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
• A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%