HRIS Analyst

Job Summary:

The HRIS Analyst role will drive the hands-on maintenance, optimization, and day-to-day support of the organization’s HR related systems with a special focus on the Workday platform. This role bridges the gap between technology and operations by participating in system configurations, data conversions, and testing new functionalities, alongside managing vendor release activities like impact analysis and feature deployment. The HRIS Analyst will also provide troubleshooting support to resolve system issues and assist with end-user training.

Job Expectations:

• Managing the HR Systems Servicedesk ticket queue and triage incoming tickets

• Provide prompt, ongoing support for team members by researching and resolving system issues and building effective solutions.

• Participate in testing new system functionalities, support end-user training, system configurations, data conversions, and vendor release activities.

• Support vendor releases including impact analysis, testing new features, and identifying opportunities to leverage new functionality

• Maintain documentation for work instructions and process flows.

• Design, build, and maintain Workday reports and dashboards

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job.  Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Knowledge, Skills and Abilities:

Required:

• Ability to exercise discretion, judgment, tact, and poise in handling highly sensitive and confidential information

• Proactive curiosity beyond simply completing tasks, with a passion for solving problems and growing core knowledge base

• Comfortable with continuous learning with new technologies such as AI tools

Technical Knowledge:

• Excel knowledge (Vlookup, pivot tables, basic functions)

• Workday configuration across multiple SKUs

Experience Requirements:

Generally requires a minimum of 2 years of hands-on experience using Workday in any of the functional areas.

Education Requirements:

A Bachelor’s degree is preferred

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The anticipated pay scale for this position can be found below, however the pay range applicable to you may vary by geographic location based on where the job is located or where you work.  The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc.  iHerb, LLC is a multi-state employer and this pay scale may not reflect positions that work in other states or locations.

Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company’s 401(k) plan. Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company’s policies. Employees will enjoy paid holidays throughout the calendar year.  Eligibility requirements for these benefits will be controlled by applicable plan documents.

Hired applicant may be awarded…